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Q1.
In what capacity are you affiliated with Cathay Life?
Stockholder/Investor
Employee in Cathay FHC
Customer
Supplier / Other commercial partner
Government and regulatory agency
Media
General public
Academic / Research organization
Social enterprise
Community or local group
Non-profit organization
others
Q2.
What degree of your concern to the topics listed below?
Part 1. Corporate Governance
1-1 Responsible Investment and Lending
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-2 Integrated Risk Management
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-3 Legal Compliance and Response
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-4 Corporate Governance and Ethical Corporate Management
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-5 Supply Chain Management
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-6 Employee Welfare and Rights
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-7 Workplace Equality, Diversity and Inclusion
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
1-8 Workplace Safety and Health
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
Q2.
Accessibility and Affordability of Products and Services (Financial Inclusion)?
Part 2. Goods and Services
2-1 Products and Services for Sustainability Issues
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
2-2 Green Operations
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
2-3 Environmental Concern and Initiatives
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
2-4 Accessibility and Affordability of Products and Services (Financial Inclusion)
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
2-5 FinTech Application
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
2-6 Attracting and Developing Talents
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
2-7 Participation in Charity and Welfare
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
Q2.
Accessibility and Affordability of Products and Services (Financial Inclusion)?
Part 3. Customer Experience
3-1 Information Security and Customer Privacy
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
3-2 Customer Experience
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
3-3 Customer Rights Preservation
1
Not Concerned
2
Somewhat Concerned
3
Normal
4
Concerned
5
Very concerned
Very careless
very concerned
Q3.
How do you get the information about Cathay Life’s sustainability actions?
Official Website
Report (PSI/CS report)
Newspaper / Magazine
Social Media
Family and Friends
Other
Q4.
Other recommendations and feedback
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