To manage people’s risks, Cathay Life Insurance is committed to supporting customers in facing risks that arise from an aging population and declining birth rate. In addition to providing elderly friendly services, it also provides training courses for colleagues to gain professional knowledge in health care consulting services such as elderly care and precision medicine. In addition, we also set up the Fraud Defense Team in cooperation with the National Police Agency to promote fraud awareness and prevention. Meanwhile, we have established the Cathay Happy Farm in cooperation with the community and NGOs. Under encouragement and company from Cathay’s volunteers, senior citizens can venture outside and plant vegetable, living a happy life after retirement.

“Providing sufficient protection for the public” is the most fundamental requirement of insurance companies. By leveraging core competencies, Cathay Life Insurance helps Taiwanese accumulate “health capital” and “retirement capital” well in advance. In 2022, our long-term health promotion platform was upgraded to FitBack. In addition to forming a strong link with spillover- featureeffect insurance productspolicies, we also organized the Every Step Counts event to connect walking steps with public welfare funds. The funds were used to set up PVsolar panels and planted trees in schools in remote areas in Penghu, Hualien and Taitung, which not only assisted children’s learning and finding the path to their dreams, but also transformed every walking step into sustainable society and sustainable earth.

In 2021, Cathay FHC made a commitment to adopt RE100 in all bases in Taiwan by 2030, and achieve net zero carbon emissions by 2050. Meanwhile, Cathay Life Insurance had also launched a dual strategy that included “Zero Carbon Operations Transformation” and “Low-Carbon Investment Allocation.” Together with employees, policyholders and all companies concerned about climate change issues, Cathay Life Insurance worked to protect the Earth. In 2022, for “Zero Carbon Operation Transformation,” the Company made a major breakthrough in creating green landlords. Cooperating with the Bureau of Standards of the Ministry of Economic Affairs, the Company launched a “green leasing scheme,” distributing purchased green power uniformly to tenants of commercial office buildings through a transition model. Green energy wheeling was forecast to generate annual electricity of more than 20 million kWh in four commercial office buildings, which would be the largest amount of commercial office renewable energy transferred in Taiwan.In terms of “lowcarbon investment allocation,” the three core action plans include allocation and transition, climate engagement, and green electricity business operation. Meanwhile, by setting low-carbon investment goals and implementing a gradual phase-out of coal, we can increase our participation in international initiatives, deepen our engagement with investee companies, develop green electricity entities for the deployment of solar photovoltaic and offshore wind power businesses, jointly contributing towards Taiwan’s transformation into a low-carbon economy.

In 2021, Chairman of Cathay FHC, Tsai Hong-Tu proposed that “No ESG, No Money.” Following which, Cathay Life Insurance will continue to use its “financial” influence to drive the influence of “crowd gathering,” where we will collaborate with colleagues, customers, suppliers, and investee companies, etc. to contribute to society, the next generation, and the Earth in the next 60 years.