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Cathay Life’s ESG performances and awards in 2021:

  • Implemented online supplier training; 620 suppliers have taken and completed training courses.
  • The first financial institution in Taiwan to obtain ISO 20400 certification with green procurement amount reaching NT$123,231,890.
  • The first insurance company in Taiwan to obtain ISO 14067 (Carbon Footprint Standards) certification and the carbon reduction label.
  • E-policies usage rate reached 93.7%, the highest in the industry.

  • Thematic investments (low-carbon, elderly care and inclusive finance, etc.) reached over NT$ 1.2 trillion
  • Cathay Vision Experience(CVX) provides one-stop online insurance services including insurance enrollment, insurance policy changes, premiums, claims applications, etc. A total of 66,000 cases have been processed as of the end of 2021
  • Launched 7 spillover-effect products and underwrote a total of 87,000 policies to fulfill diverse needs
  • Promoted anti-drug education under the Sustainable Campus Project and reached over 600,000 students
  • Number of volunteer hours exceeded 48,331 hours

  • The success rate of engagement of CDP「Non-Disclosure Campaign」was 25%, and we encouraged 10 companies to respond CDP questionnaire. The success rate of engagement and numbers of companies respond to CDP all hit the record high.
  • Cathay Life is actively engaging with the three Taiwanese enterprises through Climate Action 100+. Hon Hai Precision Industry (2020/11), China Steel Corporation (2021/8), and Formosa Petrochemical Corporation (2021/10) have committed to Net Zero or Carbon Neutrality goal by 2050.
  • 《Asia Insurance Review》 Best Digital Insurance in the Asia Insurance Industry Awards
  • The Republic of China National Enterprise Competitiveness Development First Prize in the National Brand Yushan Award presented
  • 《Taiwan Institute for Sustainable Energy》 Gold Award in the CS Report Award of the Taiwan Corporate Sustainability Awards
  • 《Taiwan Corporate Governance Association》 Jointly gained the “Excellent” rating with Cathay FHC and Cathay United Bank from the Corporate Governance System Assessment conducted
  • 《Taiwan Stock Exchange》 Taiwan Stock Exchange's List of Companies Most Compliant with the Taiwan Stewardship Principles for Institutional Investors
  • 《CELENT》 Customer Experience Transformation Award and Innovation Execution Award of CELENT Model Insurer of the Year
  • 《Insurance Asia Awards》 CSR Initiative of the Year Award in the Insurance Asia Awards
  • 《Taiwan Institute for Sustainable Energy》 Innovative Growth Award of the Taiwan Corporate Sustainability Awards
  • 《Financial Supervisory Commission》 Excellence Award in the life insurance industry category of the Financial Industry Treating Customers Fairly Evaluation conducted
  • 《 Taiwan Institute for Sustainable Energy》 Talent Development Award and Social Inclusion Award of the Taiwan Corporate Sustainability Awards
  • 《the U.S. Association for Talent Development (ATD)》 The Best Award presented
  • 《IDC DX Awards》 Operating Model Master Award and Talent Accelerator Award
  • 《 Financial Supervisory Commission》 Four major awards in the Financial Supervisory Commission’s Insurance Competition for Micro Insurance and Petty Amount Whole Life Insurance
  • 《the Small and Medium Enterprise Administration》 Won the Special Award for Buying Power – Social Innovation Products and Services Procurement Award
  • 《Ministry of Education》 Gold awards for sponsorship and promotion in the Sports Promotion Awards of the Sports Administration, Ministry of Education
  • 《Environmental Protection Administration, Executive Yuan》 Silver Award in the 2nd National Enterprises Environmental Protection Award and Excellence Award in Low Carbon Product Incentives
  • 《 Cannes Lions Official Festival Representative in Taiwan Won the Environmental Sustainability Impact Award in the 4th CSR Impact Awards co-organized